National Consumer Reporting Association (


The National Consumer Reporting Association ( brought the problem of the “foreclosure code applied to past short seller credit” and other consumer credit issues to “the Hill”, to the Consumer Financial Protection Bureau (CFPB) and to the office of U.S. Senator Bill Nelson (D-Fl) in Washington, D.C.

Additionally, Washington Post columnist Kenneth Harney followed this story and published updates as they occurred.

Thanks…. to the National Consumer Reporting Association

The National Consumer Reporting Association ( was greatly instrumental in elevating the problem of  “foreclosure code applied to past short seller credit” to the highest levels. Without the huge assistance from the, this problem would never have been brought to those that could help.


In June of 2011, the problem was initially seen for the first time in Fannie Mae’s Desktop Underwriter by loan originator Pam Marron, NMLS#246438 in Florida. A “Refer/Caution”, or denial was received for a past short sellers who should have been eligible for a new mortgage. The Fannie Mae findings were showing the past mortgage as a foreclosure and the mortgage account and account number were listed. in June of 2012, after an increasing number of the same problem occurred, the credit problem was escalated by Acranet credit manager/National Consumer Reporting Association board member Renee Erickson to Terry Clemans, Executive Director of the National Consumer Reporting Association. 

Marron attended the NCRA Conference where and presented documented proof of where the credit code was visible. A CFPB manager present at the conference was made aware of the problem.

In March of 2013, Mr.Clemans wrote an article entitled “Lack of Short Sale Code in Credit Reporting System Creating Hardship for Many Consumers” outlining the problem in the National Mortgage Professional Magazine.

In April 2013, Ms. Marron and Terry Clemans met with the CFPB, the U.S. Treasury, U.S. Senator Bill Nelson’s office and representatives from Hardest Hit states.

On May 7, 2013, U.S. Senator Bill Nelson (D-Fl) attended a senate sub-committee meeting and demanded that the CFPB and the FTC get this problem corrected within 90 days.

In June 2013, NCRA members and Marron took this problem back to Washington, D.C. where all met with CFPB Director Richard Cordray and 4 other directors.

The quickest and most feasible solution at the time was to have Fannie Mae make a correction in their automated underwriting system. This was done on Nov. 16, 2013. However, the “fix” did not work and it was also proven that the same problem was occurring in the Freddie Mac underwriting system.

Finally, on August 16, 2014, Fannie Mae made the correction in their system…. and it worked! (The problem still exists in Freddie Mac.)

If it were not for the tireless efforts of the NCRA Executive Director Terry Clemans, NCRA Board member and Acranet Bus. Mgr. Renee Erickson and others with the NCRA the push for the “fix” would still be in the works.

Never, in 30 years in the mortgage business, have I experienced a problem as complicated and hard to fix as this credit code issue. This could not have been done without the huge efforts of the NCRA.